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Marketing / AdvertisingConsent required

What is the _mkto_trk Cookie?

Set by Marketo (Adobe Inc. (Marketo)). Expires after 2 years.

Purpose

Links a visitor's web activity to a Marketo lead record, enabling email-to-web tracking and marketing automation.

Connects anonymous browsing to identified leads for marketing automation, so it requires consent.

Cookie Details

Cookie Name_mkto_trk
ServiceMarketo
ProviderAdobe Inc. (Marketo)
CategoryMarketing / Advertising
Duration2 years
Consent RequiredYes — requires explicit opt-in

Category: Marketing / Advertising

Marketing cookies are used to track visitors across websites to display relevant advertisements. Consent is required under GDPR.

GDPR Requirements

Under GDPR and the ePrivacy Directive, the _mkto_trk cookie requires explicit user consent before it can be set. This means:

  • The cookie must not be set when a user first visits your site — not even for a fraction of a second
  • A consent banner must be displayed, and the user must actively accept analytics/marketing cookies
  • If the user rejects or ignores the banner, this cookie must remain blocked
  • The cookie must be listed in your cookie policy with its name, purpose, and retention period
  • Users must be able to withdraw consent at any time, which must also remove or invalidate this cookie

How to Handle This Cookie

  1. Block it by default — configure your Consent Management Platform (CMP) or tag manager to prevent Marketo from loading until the user accepts marketing cookies.
  2. Include it in your consent categories — map it to the "Marketing / Advertising" category in your CMP configuration.
  3. List it in your cookie policy — document the cookie name, purpose, provider (Adobe Inc. (Marketo)), and expiry (2 years).
  4. Sign a DPA — ensure you have a Data Processing Agreement with Adobe Inc. (Marketo) covering their use of data collected via this cookie.
  5. Verify it works — in an incognito browser, reject cookies and confirm _mkto_trk is not set.

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