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Strictly NecessaryNo consent needed

What is the keep_alive cookie?no consent needed

Set by Shopify (Shopify Inc.). Expires after 30 minutes.

Strictly necessary — it can load freely

Cookies essential to the service are exempt from consent under ePrivacy Art. 5(3) — but keep_alive must still be disclosed in your cookie policy.

Purpose

Keeps the buyer's session alive while localization settings load.

Cookie details

Cookie name
keep_alive
Service
Shopify
Provider
Shopify Inc.
Category
Strictly Necessary
Duration
30 minutes
Consent
Not required

GDPR requirements

Strictly necessary cookies are essential for the website to function and cannot be switched off. They are set only in response to actions made by you — such as logging in or filling forms. No consent is required.

For keep_alive to be compliant, it must be:

  • May be set as soon as the visitor arrives — no consent needed
  • Still disclosed in your cookie policy, with what it does and why it is necessary
  • Not shown as a toggle in your consent banner

How to handle it

  1. 1
    Let it load freely

    No consent gate is needed for this cookie.

  2. 2
    Disclose it

    List it in your cookie policy as strictly necessary for Shopify.

  3. 3
    Keep it out of the toggles

    Strictly necessary cookies shouldn't be switchable in your consent UI.

Other Shopify cookies

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