Marketing / AdvertisingConsent required
What is the rzp_utm Cookie?
Set by Razorpay (Razorpay Software Private Limited). Expires after 12 months.
Purpose
Stores UTM campaign parameters (source, medium, campaign) so Razorpay can attribute sign-ups and conversions to marketing campaigns.
A marketing-attribution cookie; requires consent under GDPR.
Cookie Details
| Cookie Name | rzp_utm |
| Service | Razorpay |
| Provider | Razorpay Software Private Limited |
| Category | Marketing / Advertising |
| Duration | 12 months |
| Consent Required | Yes — requires explicit opt-in |
Category: Marketing / Advertising
Marketing cookies are used to track visitors across websites to display relevant advertisements. Consent is required under GDPR.
GDPR Requirements
Under GDPR and the ePrivacy Directive, the rzp_utm cookie requires explicit user consent before it can be set. This means:
- The cookie must not be set when a user first visits your site — not even for a fraction of a second
- A consent banner must be displayed, and the user must actively accept analytics/marketing cookies
- If the user rejects or ignores the banner, this cookie must remain blocked
- The cookie must be listed in your cookie policy with its name, purpose, and retention period
- Users must be able to withdraw consent at any time, which must also remove or invalidate this cookie
How to Handle This Cookie
- Block it by default — configure your Consent Management Platform (CMP) or tag manager to prevent Razorpay from loading until the user accepts marketing cookies.
- Include it in your consent categories — map it to the "Marketing / Advertising" category in your CMP configuration.
- List it in your cookie policy — document the cookie name, purpose, provider (Razorpay Software Private Limited), and expiry (12 months).
- Sign a DPA — ensure you have a Data Processing Agreement with Razorpay Software Private Limited covering their use of data collected via this cookie.
- Verify it works — in an incognito browser, reject cookies and confirm
rzp_utmis not set.
Other Razorpay Cookies
| Cookie | Category | Duration |
|---|---|---|
| rzp_unified_session_id | Strictly Necessary | Session |
| x-session-data | Strictly Necessary | Session |
| ra_clientId | Analytics | 12 months |
| ab_user_id | Analytics | 12 months |
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